Privacy Policy
We believe in being straight with you about how your data is handled. This policy tells you exactly what we collect, why we need it, and what you can do about it. No legal jargon where plain English will do.
Contents
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Legal Basis for Processing
- 5. Who We Share Your Data With
- 6. How Long We Keep Your Data
- 7. How We Protect Your Data
- 8. Cookies and Tracking Technologies
- 9. Your Privacy Rights
- 10. Children and Minors
- 11. International Data Transfers
- 12. Third-Party Links
- 13. Changes to This Policy
- 14. How to Contact Us
1. Introduction
Speedau Casino ("we", "us", "our") is operated by Speedau, licensed under Curaçao eGaming regulations. This Privacy Policy explains what personal information we collect from you, why we collect it, how we use it, and what rights you have over it.
We take privacy seriously. This document is written in plain English — not legalese — because we believe you deserve to understand exactly how your data is handled before you share it with us.
By using auspeedau.com and creating an account, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services. This policy applies to all users of our website and mobile experience, regardless of location.
2. Information We Collect
We only collect information that is necessary to provide our services, comply with regulatory obligations, and keep your account secure. Here's a breakdown of what we collect and when:
Information you give us directly
- Full name and date of birth — required for account registration and age verification
- Email address — used for account access, notifications, and support
- Residential address — required for identity verification (KYC)
- Phone number — used for two-factor authentication and account security
- Payment details — card numbers, crypto wallet addresses, or bank information used for deposits and withdrawals
- Copies of identity documents — passport, driver's licence, proof of address (submitted during KYC verification)
- Any information you share when contacting our support team
Information we collect automatically
- IP address and approximate location data
- Device type, operating system, and browser version
- Pages visited, time spent on site, and click patterns
- Session duration and login timestamps
- Cookies and similar tracking technologies (see Section 8)
Information from third parties
- Identity verification results from KYC providers
- Fraud and risk signals from payment processors
- Publicly available data used for compliance checks
3. How We Use Your Information
We use your data for specific, legitimate purposes. We do not sell your personal information to third parties, and we do not use it for anything beyond what is described below.
Account management — To create and maintain your account, verify your identity, and process your login securely.
Processing transactions — To handle deposits, withdrawals, and bonus credits accurately and on time.
Legal and regulatory compliance — To meet our obligations under our Curaçao gaming licence, including age verification, anti-money laundering (AML) checks, and responsible gambling requirements.
Customer support — To respond to your questions, resolve disputes, and improve our service based on your feedback.
Security and fraud prevention — To detect suspicious activity, protect against unauthorised account access, and keep the platform safe for everyone.
Marketing communications — To send you promotional offers, bonus updates, and news — but only if you have opted in. You can unsubscribe at any time.
Product improvement — To analyse how players use the site and make informed decisions about new features and performance improvements.
Responsible gambling — To monitor for signs of problem gambling behaviour and apply limits or restrictions where appropriate.
4. Legal Basis for Processing
We process your personal data on the following legal grounds, depending on the context:
Contractual necessity — Processing your name, payment details, and account information is necessary to fulfil our contract with you as a user.
Legal obligation — KYC verification, AML checks, and age verification are required by our gaming licence and applicable regulations.
Legitimate interests — Fraud prevention, security monitoring, and site analytics are carried out on the basis of our legitimate business interests, provided they do not override your rights.
Consent — Marketing emails and non-essential cookies are only sent or activated with your explicit consent. You can withdraw consent at any time.
6. How Long We Keep Your Data
We keep your personal data for as long as your account is active and for a reasonable period thereafter, as required by our regulatory obligations.
Specifically: account and transaction records are retained for a minimum of five years following account closure, in line with anti-money laundering regulations. Identity documents submitted during KYC are kept for the same period. Marketing preferences and communications records are kept until you opt out or request deletion.
When data is no longer needed and there is no legal obligation to retain it, we delete or anonymise it securely.
7. How We Protect Your Data
We take security seriously. Speedau Casino uses industry-standard measures to protect your personal information from unauthorised access, loss, or misuse.
Our security practices include: 256-bit SSL encryption on all data in transit, encrypted storage for sensitive account information and documents, two-factor authentication available for all accounts, strict access controls — only authorised staff can access personal data, and regular security audits and vulnerability testing.
No system is 100% immune to security incidents. If a data breach occurs that is likely to affect your rights, we will notify you and the relevant authorities promptly, as required by applicable law.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data. We will always respond to a valid request within 30 days.
Right to access — You can request a copy of all personal data we hold about you.
Right to rectification — If any of your information is inaccurate or incomplete, you can ask us to correct it.
Right to erasure — You can request deletion of your personal data, subject to our legal retention obligations.
Right to restriction — You can ask us to limit how we process your data in certain circumstances.
Right to data portability — You can request your data in a structured, machine-readable format for transfer to another service.
Right to object — You can object to processing based on legitimate interests, including direct marketing.
Right to withdraw consent — Where processing is based on your consent, you can withdraw it at any time without affecting the legality of prior processing.
To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before processing the request.
10. Children and Minors
Speedau Casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18.
If you believe that a minor has created an account or provided us with personal data, please contact us immediately at [email protected]. We will take prompt action to delete the information and close the account.
11. International Data Transfers
As an international online casino, some of our service providers and infrastructure partners may be located outside your home country. When we transfer personal data internationally, we ensure appropriate safeguards are in place — including contractual protections and data processing agreements that require recipients to handle your data with the same level of care as described in this policy.
12. Third-Party Links
Our website may contain links to external sites — game providers, payment processors, or partner platforms. This Privacy Policy does not apply to those external websites. We encourage you to read the privacy policies of any third-party sites you visit, as we have no control over their data practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time — for example, if we change how we process data, if new laws come into effect, or if we add new services. The "Last Updated" date at the top of this page will always reflect the most recent version.
If we make significant changes that affect your rights, we will notify you by email or through a notice on the website before the changes take effect. Continued use of the site after the effective date constitutes acceptance of the updated policy.
14. How to Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please get in touch:
This Privacy Policy was last reviewed and updated on 31 March 2026. If you have questions or concerns about your data, please contact us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.